Apple has acknowledged complaints about the iPhone 15 models overheating and confirmed that it is working on a software update to resolve the issue. In an unusually swift response compared to past controversies like “Batterygate” and iPhone reception issues, Apple stated that the problem is tied to a software bug and certain popular apps.

The Overheating Issue

Since its recent release, the iPhone 15 has been the subject of multiple complaints about it becoming “too hot to handle.” Users have noted that the device overheats during normal use, well beyond the warmth that new iPhones typically emit in their first few days or during backup restoration. Apple has reassured the public that there are no safety issues preventing the use of the iPhone 15 in the meantime.

What Apple Is Saying

In a statement, Apple clarified that a software bug, along with app-related issues, are the culprits. The company is collaborating with app developers to modify their applications to prevent system overload. Instagram, for instance, has already updated its app to resolve this issue on the iPhone 15. Other apps like Uber and the video game Asphalt 9 are in the process of rolling out updates.

Not a Hardware Problem

Apple was quick to dispel rumors suggesting that the overheating was due to hardware changes, such as the new sleek titanium casing on the iPhone 15 Pro and Pro Max. The company also ruled out the shift to USB-C ports as a potential cause, dismissing speculation that it could be linked to compliance with European regulations.

What’s Next for Apple?

While Apple has not provided a specific timeline for the software fix, the company’s quick acknowledgment and promise of an update is a significant change in its approach to addressing public complaints. This comes at a crucial time for Apple, which has seen a downturn in overall sales and a 4% decline in iPhone sales in the past three fiscal quarters.

User Tips for Managing Heat

For those experiencing overheating issues on the iPhone 15 models, here are some temporary measures:

  • Remove any case that may trap heat.
  • Limit the use of graphics-intensive apps.
  • Turn off unused features like Bluetooth and Wi-Fi.
  • Reduce screen brightness or enable auto-brightness.
  • Avoid using the device while it’s charging.

A Crucial Period for Apple

The iPhone 15, priced starting at $1,200 for the Pro Max model, is Apple’s top-of-the-line offering aimed at reversing falling sales. Investor concerns have wiped out more than $300 billion in shareholder wealth since June. A swift resolution to the overheating issue is critical for Apple to regain consumer trust and market momentum.¬†Only time will tell if the forthcoming software updates will fully resolve the overheating issue without compromising on performance.