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Microsoft announces new AI tools and capabilities in Microsoft Cloud for Nonprofit

Microsoft Cloud for Sovereignty

Microsoft Cloud for Nonprofit empowers nonprofits to accelerate their missions with technology through grants and discounts. Microsoft offers grants and discounts across its cloud products including Azure, Dynamics 365, and Microsoft 365, as well as for industry-specific solutions like Fundraising and Engagement. Microsoft today announced new AI tools and capabilities in Microsoft Cloud for Nonprofit to help nonprofits around the world.

The new Fundraising performance dashboard offers up-to-date interactive views of campaign performance, donor conversion, and other fundraising analytics using real time data. This dashboard is built on Microsoft’s Power BI data visualization platform.

Using Dynamics 365 Marketing, nonprofits will be able to use natural language queries to segment donors, volunteers, and other constituents, and identify how donors prefer to be contacted and when they prefer to contribute. Also, Dynamics 365 Marketing streamlines the generation of donor and volunteer acknowledgements, newsletters, program information, and other communications.

Microsoft today announced that Viva Sales AI Copilot for Microsoft Cloud for Nonprofit’s Fundraising and Engagement. Using this, nonprofits can automate communications and generate personalized, highly relevant communications, reminders, and recommendations to stay connected and deepen engagement with donors.

Finally, Microsoft announced a new AI-powered donor propensity model inside Fundraising and Engagement to help organizations leverage their data to understand who is most likely to donate. Microsoft will work with a select group of nonprofits in the coming months to develop and refine the model. Microsoft’s plan is to make this model available in the second half of calendar year 2023. You can find out more here.

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