Amazon today announced that it will discontinue Amazon Halo effective July 31, 2023. Amazon has already removed Halo Band, Halo View, and Halo Rise listings from its website. Amazon will be fully refunding customer purchases made in the preceding 12 months. Also, several employees who were part of Halo development will be laid off.
Amazon today sent out the following email to all its Halo customers:
Dear Halo member,
At Amazon, we think big, experiment, and invest in new ideas like Amazon Halo in our efforts to delight customers. While we are proud of what we built, we recently made the difficult decision to stop supporting Amazon Halo effective July 31, 2023.
We understand this news may be disappointing for you. In the coming weeks, Amazon will fully refund purchase(s) made in the preceding 12 months of Amazon Halo View, Amazon Halo Band, Amazon Halo Rise, and Amazon Halo accessory bands. In addition, any unused prepaid Halo subscriptions fees will be refunded to your original payment method. If you have a paid subscription, as of today you will no longer be charged the monthly subscription fee. You do not need to take any additional steps.
What this means for you:
Beginning on August 1, 2023, Amazon Halo devices, and the Amazon Halo app, will no longer function. If you want to download or delete your Halo health data, you can do so from the Settings page in the app. If you want to save your scan images to your phone’s Camera Roll, open the individual scan image, click the button next to the camera icon, and select “Save images to phone.” Remaining Halo health data will be deleted after August 1, 2023.
We encourage you to recycle your Amazon Halo device and accessories through the Amazon Recycling Program—Amazon covers the costs associated with shipping and recycling your devices and accessories. Find more information about the Amazon Recycling Program and get your free shipping label by clicking the link: https://amazonrecycling-us.re-teck.com/recycling/home.
If you have any questions, please reach out to customer service.
Thank you for being an Amazon customer.
If you are a Halo user, we recommend checking out the latest wearables from Fitbit or Garmin.