Last year, Microsoft announced Microsoft Cloud for Financial Services that offers unified customer profile with 360-degree view of data, self-service mobile tools to streamline customer onboarding, financial summaries to drive engagement and more.
Microsoft today announced that Microsoft Cloud for Financial Services is getting several new features, improvements, preview updates and more. These new capabilities include new features for wealth management, an improved onboarding application toolkit and more. Find the details below.
- A new wealth management data model. An extension to the banking data model for wealth management that captures new attributes including financial goals and investment instruments specific to wealth management. This will power the development of new applications specific to wealth management scenarios and enable our partner ecosystem to plug in with their own vertical solutions.
- Unified client profile (UCP) for wealth management. This will foster deeper client relationships by delivering meaningful advice—for example, providing relationship managers with a deeper understanding of a client’s financial status, investment portfolios, financial goals, important life moments, and other personal attributes. This is a variation on the UCP feature for retail banking.
- Onboarding application toolkit updates. New automated workflows, including a document intelligence feature that extracts key data from customer-submitted documents such as official identification required for onboarding scenarios. This also includes a new application queue feature and improvements to the application task manager that enables the cancellation of tasks.
- Intelligent appointments integration with Microsoft Teams Virtual Appointments. This enables the creation of a unique, branded, end-to-end experience for virtual meeting scenarios in Microsoft Teams (Teams Premium subscription required for some capabilities).
- Landing zones. For both Microsoft Azure and Microsoft Power Platform, these are pre-configured, industry-specific architectures that speed time to value and reduce risk in Microsoft Cloud for Financial Services deployments (no subscription to Microsoft Cloud for Financial Services required).
- Australia, welcome to our previews. Aussie customers and partners join the United States and United Kingdom to accelerate cloud onboarding and facilitate additional customer feedback on product development.
You can learn more about Microsoft Cloud for Financial Services here.