In February 2023, Microsoft faced an issue with Windows 11 upgrades being offered to devices that did not meet the minimum requirements to run the operating system. This problem affected some hardware running Windows 10, version 22H2; Windows 10, version 21H2; Windows 10, version 20H2 that were offered an inaccurate upgrade to Windows 11. The devices that experienced this issue were not able to complete the upgrade installation process.
This issue was detected on February 23, 2023, and Microsoft took immediate action to resolve the issue. The problem was resolved on the same day, and it might take 24 to 48 hours to propagate to all affected devices. Affected users do not need to take any steps to resolve this issue.
It is important to note that this issue only affected a small number of devices that did not meet the minimum requirements to run Windows 11. Microsoft has set specific hardware requirements for Windows 11 to ensure the best performance and security of the operating system. These requirements include a compatible CPU, a certain amount of RAM, and a specific version of DirectX.
Microsoft has been offering free upgrades to Windows 11 for eligible devices since its release in October 2021. This has led to a surge in adoption rates of Windows 11, with millions of devices upgrading to the new operating system. However, it is crucial that users ensure that their devices meet the minimum requirements before upgrading to Windows 11. Failure to do so may result in issues with the operating system, and may even lead to the loss of important data.
Microsoft has been working tirelessly to ensure that the transition to Windows 11 is as smooth as possible for its users. The company has been providing regular updates to address any issues that users may encounter during the upgrade process. Microsoft has also been offering assistance to users who need help with the upgrade process.
Microsoft will continue to provide support and assistance to its users with eligible devices to ensure a smooth transition to Windows 11.