Truecaller yesterday announced Truecaller Assistant, an AI-powered call screening service that can take calls, ask for the purpose of the call, and give information to users to decide whether to pick up a call.
Here’s how Truecaller Assistant works:
- When you get a call on your phone and you decide to decline or don’t answer the call, it’ll be forwarded to your digital Assistant.
- TrueCaller Assistant can answer and screen it for you using voice-to-text technology.
- When the caller responds to your Assistant, you’ll be able to see who’s calling and why on the screen.
- The caller will hear the assistant asking ‘hi, the person you’re calling is using a screening service, may I ask who it is?’ and the reason for the call.
- From here you can open up the chat window if you need more information. Then you can decide whether to accept or reject the call.
Truecaller Assistant is available on a 14-day free trial, after which it can be availed as part of Truecaller Premium. The service will be available initially in the US and in English, and it will be expanded to other markets and languages soon.
“We created Assistant because spam and scams have increased so much that Americans are
overcorrecting and simply not answering their phones at all,” said Raphael Mimoun, Cloud
Telephony Product Director at Truecaller.