Samsung Electronics America today announced that Galaxy device owners can make their own repairs to the Galaxy S20 and S21 family of products, as well as the Galaxy Tab S7+, starting August 2nd.
Samsung is collaborating with iFixit, the leading online repair community, to deliver its Self-Repair program. Samsung consumers who wish to make their own repairs can now purchase genuine device parts and convenient, easy-to-use repair tools, available through iFixit, Samsung 837 and Samsung retail and service locations, at the same pricing offered to their affiliated repair providers.
Starting today, Galaxy device owners can replace the phone screen, back glass, and charging ports. In the future, Samsung plans to expand self-repair to include more devices and repair options from our extensive product portfolio.
Furthermore, the program makes it easy for consumers to return their discarded parts for responsible recycling, as the new display kits will come with a return label to ship discarded parts back to Samsung — at no cost to the consumer.
In addition, Galaxy device owners will have full access to online repair guides that are designed to be helpful and instructive, providing both visual and written step-by-step instructions, and best of all, at no cost. Consumers can also connect with iFixit’s community forum to ask any questions to help them better understand specific actions necessary to complete a self-repair on their Galaxy devices.
“Samsung is continually offering more convenient options for consumers to extend the use of their devices, promote a circular economy, and minimize e-waste. Samsung Self-Repair is another way for customers to prolong the life of their devices, before they are recycled,” said Mark Williams, Vice President of Customer Care at Samsung Electronics America.
“Making replacement parts available is a key sustainability strategy. We’re excited to be working directly with Samsung and their customers to extend the lifetime of their phones,” said Kyle Wiens, Co-founder and CEO of iFixit.
In addition, through Samsung’s robust care network, customers also have access to over 11,000 Samsung Mobile certified repair technicians in the U.S.
Samsung also makes it easy to recycle unusable tech at more than 1,700 drop-off locations and 700 UBreakiFix or Samsung service locations across the country.
Customers can visit Samsung.com to learn more about Self-Repair at: www.samsung.com/us/support/selfrepair.
