One of the companies most opposed to user self-repair has finally succumbed to the Right to Repair movement, with Apple announcing today that their Self Service Repair is now available.
Apple’s Self Service Repair gives end-users access to repair manuals and genuine Apple parts and tools through the Apple Self Service Repair Store.
The Apple tools available to customers on the Self Service Repair Store are the same as used by Apple’s repair network and include torque drivers, repair trays, display and battery presses, and more.
The new online store offers more than 200 individual parts and tools, enabling customers to complete repairs on the iPhone 12 and iPhone 13 lineups and iPhone SE (3rd generation), such as the display, battery, and camera. Later this year the program will also include manuals, parts, and tools to perform repairs on Mac computers with Apple silicon.
To start the Self Service Repair process, a customer will first review the repair manual for the product they want to repair by visiting support.apple.com/self-service-repair. Then, they can visit the Apple Self Service Repair Store and order the necessary parts and tools.
Apple will offer tool rental kits for $49, so that customers who do not want to purchase tools for a single repair still have access to these professional repair tools. The weeklong rental kits will ship to customers for free.
The parts are the same ones — at the same price — as those available to Apple’s network of authorized repair providers. For certain repairs, customers will receive a credit when returning a replaced part for recycling.
Self Service Repair is available in the US and will expand to additional countries — beginning in Europe — later this year.
